SCARA, 6-Axis and Modules
Technical Support Notes

Article ID: T3296
Date: 6/4/08
Product: EPSON RC+ v4.2.0 - v4.2.1
Operating System: Windows XP SP3
Subject: EPSON RC+ hangs or crashes after installing Windows XP SP3

Symptoms
After installing Windows XP SP3, RC+ hangs or crashes after the SPEL Runtime drivers are started.

Causes
Changes in Windows XP SP3 affected the SPEL Runtime Drivers.

Remedy
Method 1
Install EPSON RC+ 4.2.2.

Method 2
Uninstall Windows XP SP3.

Status
This problem is fixed in v4.2.2, which will be available in July 2008.


 

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